Thursday, September 3, 2009

Pricing Handcrafted Jewelry, Part 3 -- Relationship Between Price and Quality

A friend of mine who is a big guy likes telling me that in American restaurants, "quantity is quality."

And in jewelry -- and many other things, like consumer products -- PRICE is quality.

Why is this?

Most people you sell to cannot judge the true qualities of a piece of jewelry. They don't know how to test to see if it's really gold. They don't have the skills to identify the gems. Was it heat-treated or irradiated? The average person will never know.

So, they rely on other things to judge the value. Like whether or not they trust you. The quality of the display materials. Your confidence as you describe the piece.

And, dear reader, the price.

That's right.

People associate quality with price.

Here's an example from the toaster world:

Consumer Reports did an article on toasters a few years ago. The best toaster was not the best-selling toaster. But it was the lowest-priced toaster.

The best toaster made great toast, and was a small utilitarian-looking toaster that cost about $20.

The best-selling toaster was stylish, gleaming and didn't make very good toast. It cost over $200.

Why did people buy the more expensive toaster that didn't do what they were buying it for?

Because psychologically they believed it was better because it cost more.

Do you know how many jewelry makers write to me and tell me that AFTER raising their prices, they started selling MORE?

I am never surprised by this.

Because people view the jewelry as worth more when it costs more.

So charge more.

8 comments:

  1. LOL!!! I am guilty of that too :-P. I have bought more expensive mixer-griders because well....they must be better right? LOL!!! At least that's what I thought. I'm just being honest here. I really don't know the workings or consumer reports of mixer grinders, so I just went by price. And I somehow broke them all. I got so sick of buying them that finally I went and bought a $10 blender from Walmart...and now all is well. Its still working fine. Been about 2 years. LOL!!!
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  2. Strange creatures aren't we? However, as you point out what else do we have to go by? The jeweler reputation and price.
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  3. Thanks for this article - I've raised my prices on my button rings on my online shop to match what they sell for in a B&M, so we shall see!
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  4. Swati -- I LOVE that story! Bev -- we are strange creatures; it's fascinating how we make decisions Black Rose -- post back and let us know what happened!
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  5. I have found this to be true. My husband told me I was selling my jewelry for too little. I should raise my prices. My sales started to increase after raising them.
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  6. Thank you for sharing that, Joy. It's one of the weirder aspects of selling anything!
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  7. Great advice. I have been told I price my work too low so I will need to re-evaluate. It's time to put this to the test and right before the holidays too! Thank you.
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  8. Good point mystical one! I was telling a friend about jewelry makers, and she said, "Let me guess, they tend to under-price they're work!" -- how did she know!
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